Privacy Policy

Last updated: November 21, 2025

This Privacy Policy describes how Bana Studio Ossas SL (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit our website, browse our catalog of AI-generated models, create an account, request information, or submit a quotation request (collectively, the “Services”).

If any term in this Privacy Policy conflicts with our Terms of Service, this Privacy Policy prevails regarding the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood the practices described below.

1. Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to an individual.

Because our website functions as a catalog and quotation platform (not a checkout-based store), we do not process payments directly. However, we may allow clients to create accounts to manage their inquiries, saved models, or future requests.

We may collect the following categories of personal information:

Information you provide directly:
 • Name
 • Email address
 • Password (encrypted)
 • Company or brand name (optional)
 • Model or service you are interested in
 • Project details or references you choose to share
 • Any files uploaded for quotation purposes

Account information (if you choose to create an account):
 • Username
 • Email
 • Account preferences
 • Saved models or services
 • Communication settings

Communications:
 • Messages and details you share when contacting us
 • Email interactions and inquiries

Device and usage data (automatically collected):
 • IP address
 • Browser type
 • Device identifiers
 • Pages visited, actions taken, and session data
 • Basic analytics collected through cookies or similar tools

Important notes:
 • We do not collect biometric data or facial data.
 • We do not use user data to train AI models.
 • All models shown on our website are synthetic AI-generated individuals, not real people.

2. Sources of Personal Information

We may collect information from:
 • Direct submissions when you communicate or create an account
 • Automatic collection (cookies, analytics, device data)
 • Service providers that help operate our website
 • Shopify, if any components of the site use Shopify infrastructure
 • Email and communication platforms

We do not purchase personal data from third parties.

3. How We Use Your Personal Information

Depending on your interaction with the Services, we may use personal information to:

Provide and improve the Services
 • Respond to inquiries
 • Prepare and send quotations
 • Manage your account
 • Save your preferences or selected models
 • Enhance website performance and usability

Communicate with you
 • Respond to messages
 • Follow up about potential collaborations
 • Notify you of updates or account-related information

Security and fraud prevention
 • Detect unauthorized activity
 • Maintain a secure browsing environment

Legal compliance
 • Respond to legal requests
 • Enforce policies and protect our rights

We do not use your data for automated decision-making or profiling.

4. Disclosure of Personal Information

We may disclose your information to:
 • Service providers (hosting, email, cloud storage, analytics)
 • Shopify, if Shopify components are used
 • Internal team members involved in your project or account
 • Legal authorities, when required
 • In case of business restructuring, such as a merger

We do not sell your data.

5. Shopify Relationship (If Applicable)

If parts of our site are powered by Shopify:
 • Shopify may collect device and usage information
 • Shopify may process some data as an independent controller
 • Data may be transferred internationally
 • Shopify may use aggregated insights to improve its platform

For details: https://privacy.shopify.com/en

6. AI-Generated Models & Ethical Use

 • All models on our site are AI-generated synthetic personas created by Bana Studio Ossas SL.
 • They do not represent real individuals.
 • Client-provided references are used only for the intended project and never reused or added to datasets without explicit consent.
 • We do not use your personal data for AI training.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:
 • Access your personal data
 • Correct inaccurate information
 • Delete your data
 • Restrict or object to processing
 • Withdraw consent
 • Request data portability

Contact hello@bana.studio to exercise your rights.
We may verify your identity before fulfilling your request.

We will not discriminate against you for exercising your rights.

8. Cookies and Analytics

We use cookies and analytics to improve:
 • Site functionality
 • User experience
 • Technical performance

We do not use cookies for targeted advertising or behavioral tracking.
You can manage cookie settings in your browser.

9. International Data Transfers

If your data is transferred outside the EEA or UK, we use legal safeguards such as:
 • Standard Contractual Clauses (SCCs)
 • Adequacy decisions
 • Other approved mechanisms

10. Security and Retention

While no method is 100% secure, we implement reasonable safeguards.
We retain personal information only as long as needed for:
 • Account management
 • Quotation processing
 • Communication
 • Legal compliance

11. Children’s Data

Our Services are not intended for minors.
We do not knowingly collect data from children under the age of majority.

If you believe a minor has submitted data, contact us for deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational or legal changes.
Any updates will appear here with a revised “Last updated” date.

13. Contact Us

For questions or privacy requests:

Bana Studio Ossas SL
Email: faces@bana.studio
Address: Calle del Acuerdo 36, 4C, Madrid, 28015, ES
Website: https://bana.studio